Terms & Conditions

 

Welcome to Pondok Ketam. By accessing and using our website at https://pondokketam.menu/, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.

1. Website Use

This website is provided for informational purposes only, including:

  • Viewing our menu and offerings
  • Learning about our restaurant and services
  • Contacting us for enquiries

You agree to use this website in a lawful manner and not for any purpose that may harm, disrupt, or interfere with the website or its users.

2. Menu Information & Pricing

  • All menu items, descriptions, prices, and availability are subject to change without prior notice.
  • Images shown are for illustration purposes only and may differ from the actual presentation.
  • Prices displayed may exclude applicable taxes unless stated otherwise.

3. Orders, Reservations & Third-Party Platforms

  • Online ordering, reservations, or delivery (if available) may be handled through third-party platforms.
  • Pondok Ketam is not responsible for issues arising from third-party services, including payment processing, delivery delays, or platform errors.
  • Please refer to the respective third-party platform’s terms and policies.

4. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Pondok Ketam unless otherwise stated.

You may not copy, reproduce, distribute, or use any content from this website without prior written permission.

5. User Conduct

You agree not to:

  • Submit false, misleading, or harmful information
  • Attempt to gain unauthorised access to the website
  • Use the website for fraudulent, abusive, or unlawful activities

We reserve the right to restrict or terminate access to users who violate these terms.

6. Limitation of Liability

Pondok Ketam shall not be held liable for:

  • Any inaccuracies or errors in website content
  • Temporary website unavailability or technical issues
  • Any direct or indirect loss arising from the use of this website

Use of this website is at your own risk.

7. External Links

This website may contain links to external websites or platforms for convenience. Pondok Ketam does not endorse or take responsibility for the content, policies, or practices of third-party websites.

8. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Pondok Ketam
📧 Email: admin@pondokketam.menu
📞 Phone: +6012 560 4435