Privacy Policy
At Pondok Ketam, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at https://pondokketam.menu/.
1. Information We Collect
We may collect the following types of information when you use our website:
- Personal Information
Information you voluntarily provide, such as your name, contact details, or messages when you contact us via forms or messaging links. - Non-Personal Information
This includes browser type, device information, pages visited, time spent on the site, and other anonymous usage data used for analytics and website improvement.
2. How We Use Your Information
We use the collected information to:
- Respond to enquiries or messages
- Improve our website, menu experience, and services
- Understand visitor behaviour and preferences
- Maintain website security and functionality
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Enhance user experience
- Analyse traffic and usage patterns
You may choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
4. Third-Party Services
We may use third-party services such as analytics tools or embedded platforms (e.g. Google Maps, WhatsApp, Instagram links) to support website functionality. These third parties may collect data in accordance with their own privacy policies.
5. Data Protection & Security
We take reasonable measures to protect your information from unauthorised access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure.
6. Links to External Websites
Our website may contain links to external websites or platforms. We are not responsible for the privacy practices or content of those third-party sites.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections or deletion of your data
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Pondok Ketam
📧 Email: admin@pondokketam.menu
📞 Phone: +6012 560 4435
